Hotel Operations Simplified.
Cutting-edge technology solutions that move your property forward—securely, efficiently, and at scale.
Connecting Teams, Elevating Stays
InnRoute OMS streamlines hotel operations by unifying your team's communication and task management. From housekeeping to front desk, maintenance to management, our intuitive platform ensures nothing falls through the cracks. Experience real-time updates, seamless coordination, and happier guests through efficient operations.
Solutions Designed for Real-World Operations
Team Communication
Keep your entire team connected with built-in messaging, notifications, and alerts. Ensure critical information reaches the right people at the right time.
Assign, track, and complete tasks instantly across all departments. Stay on top of housekeeping, maintenance, and front desk operations with live status updates.
Real-Time Task Management
Gain valuable insights into your operations with comprehensive reports. Track performance metrics, identify bottlenecks, and make data-driven decisions to improve efficiency.
Reporting & Analytics
Room Status Tracking
Monitor room cleaning progress and availability in real-time. Coordinate between housekeeping and front desk for faster turnovers and improved guest satisfaction.
Advanced Operations Management
Preventative Maintenance Management
Schedule and track recurring maintenance tasks to prevent equipment failures. Automate preventive maintenance schedules, reduce downtime, and extend asset lifespan across your property.
Lost & Found Tracking
Efficiently log, track, and reunite guests with lost items. Maintain detailed records with photos, locations, and automatic guest notifications for seamless lost and found management.
Room Inspection Management with SLA Tracking
Conduct thorough room inspections with customizable checklists and service level agreements. Ensure quality standards are met, track inspection times, and maintain compliance automatically.
Chained Tickets
Link related tasks and tickets to create dependent workflows. Automatically trigger follow-up tasks when prerequisites are completed, ensuring seamless multi-step operations.
Transportation & Valet Management
Streamline vehicle tracking, valet requests, and guest transportation needs. Coordinate pickups, drop-offs, and manage parking with automated notifications and real-time updates.
Bulk Tickets
Create multiple tickets simultaneously for recurring tasks or property-wide updates. Save time by assigning similar tasks across multiple rooms or departments in one action.
Our Expertise
The all-in-one operations management system designed specifically for the hospitality industry. Built by hotel professionals, for hotel professionals.
InnRoute OMS stands out from traditional hotel management systems by putting operations first. While other platforms focus solely on reservations and bookings, we specialize in what happens behind the scenes—the daily tasks, team coordination, and maintenance operations that make or break the guest experience. Our intuitive interface requires minimal training, with most staff members becoming proficient within hours, not weeks. We offer seamless integration with your existing property management system, eliminating duplicate data entry and ensuring your entire operation runs on accurate, real-time information. With dedicated customer support, regular feature updates based on industry feedback, and pricing that scales with your property size, InnRoute OMS delivers enterprise-level functionality without the enterprise-level complexity or cost. Join hundreds of hotels that have transformed their operations, reduced response times, and elevated their guest satisfaction scores with InnRoute OMS.